MC
Morne C
1 reviews | Active since Dec 2013
30 Nov 2023, 22:57
Vodacom *****ulent upgrade.
Your call Centre is doing *****ulent upgrades on my line!! Call Centre does not assist. You can email them and all you get is a stupid Tobi bot email. No confirmation that the email has been received. Is your intention to continue annoying already angry clients due to your *****ulent activities.
I would suggest you look at my email with a full breakdown of the events and have a senior manager contact me urgently before I open up a ***** charge.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 Dec 2023, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2023, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2023, 14:49 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the reversal was processed. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2023, 14:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the reversal was processed. Regards Consumer Website Team
Best regards,
MC
Morne C's updateReviewer Update
01 Dec 2023, 15:28You did ****** on my contract. We will not be leaving this at that. As per my email that I have yet to receive a response on, I want your management team to reply and answer the questions that I have asked. MAKE SOME EFFORT FFS
MC
Morne C's update01 Dec 2023, 15:28
Reviewer Update
You did ****** on my contract. We will not be leaving this at that. As per my email that I have yet to receive a response on, I want your management team to reply and answer the questions that I have asked. MAKE SOME EFFORT FFS
MC
Morne C's updateReviewer Update
08 Dec 2023, 14:26Still to date, nobody has contacted me.
Clearly, nobody gives a damn at Vodacom. They do F...R...A...udulent upgrades without your consent and refuses to provide call recordings or even have the decency to call and apologise.
Clearly, nobody gives a damn at Vodacom. They do F...R...A...udulent upgrades without your consent and refuses to provide call recordings or even have the decency to call and apologise.
MC
Morne C's update08 Dec 2023, 14:26
Reviewer Update
Still to date, nobody has contacted me.
Clearly, nobody gives a damn at Vodacom. They do F...R...A...udulent upgrades without your consent and refuses to provide call recordings or even have the decency to call and apologise.
Clearly, nobody gives a damn at Vodacom. They do F...R...A...udulent upgrades without your consent and refuses to provide call recordings or even have the decency to call and apologise.