Vodacom *****ulent contract upgrades

*****:EC-29CF-1W6WH2 Vodacom is *****ulently taking my money! Someone inside Vodacom *****ulently upgraded my contract, i visited the shop, submitted affidavit! They confirmed they see i didn’t participate in the call so it’s *****! Manager says he cant do anything! Vodacom still debited my account, they claim they waiting for ***** department to fix my issue, meanwhile the shop refers me to call centre , call centre refers me to the shop! Details of my the issue below and im super annoyed by VODACOM service after all the years of being a loyal customer ; Vodacom has blocked my calls saying i have been calling too many times! DETAILS: ***** incident date- 15/07/2026 Reported the issue date- 17/08/2026 ***** case: EC-29CF-1W6WH2 Last call *** RICHARDS BAY -BOARDWALK MALL!

Today it’s the 16th of September, my issue still hasn’t been resolved, no access to data but my money is gone!