LN
Lenny N

1 reviews | Active since Dec 2020

08 Jun 2026, 12:40

Vodacom *****ulent billing

Vodacom continue to bill me for apple service and entertainment services despite me showing them that apple comes directly of my bank card which is showed in apple invoice . The amounts are different every month. There is no resolution or actual complaints dept that can resolve . Vodacom are billing me *****ulently now . They cannot prove what this billing is for and neither do they stop the billing .

0
Replies (2)
Vodacom
Vodacom's reply08 Jun 2026, 14:05
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Jun 2026, 15:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, we have responded via email. Regards Consumer Website Team

Best regards,