1 reviews | Active since Dec 2023
Vodacom *****ulent activity on your acvount
I received SMS about new contracts being created on my account. When I contacted customer care I need to do a ***** dispute on e mail and proof of my signatures. When I was called to give approval for the new contracts, which I declined the new applications still went through. My e mail was also changed on the system. Now my question how do they authorize this over a phone without the clients consent? The customer care people will give you the run around al day until you find one who would like to assist you.
Hats of to the lady's who assisted me yesterday on the phone and today at 4U menlin mall.
The rest of you are totally useless.
The cherry on top is that I now have to pay the new contracts end of the month. Even when lodging this *****ulent active in person at a Vodashop. Wat utterly nonsense is this.
What the hell
What the hell
