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REOLEBOGILE P
1 reviews | Active since Oct 2018
02 Mar 2024, 12:52
VODACOM *****ULENT ACTIVITIES!!!!!!!!!!!
I have been sending emails pertaining to *****ulent activity, I received a call that they want a delivery address for my cellphone which I didn’t apply for, to my surprise the consultant said all my names, that means they have all my personal information including my ID, right I’m not getting any response from VODACOM, I have been sending emails to report it but no one is willing to assist, if my name and details are on that *****ulent activity VODACOM will account to such not me, I’m not going to be held accountable for something that I didn’t do I won’t allow to be blacklisted because of some stupid *****sters I reported and it’s up to you what you do, all I want is for that cellphone contact to be stopped immediately and removed my details from all of these.
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Replies (7)0
Replies (7)
Vodacom's replyOfficial
03 Mar 2024, 23:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2024, 23:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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REOLEBOGILE P's updateReviewer Update
19 Jul 2024, 23:38I have send a letter with my signature to inform you that I did not open an account and an ID also to the ***** department but the is no reply but instead they are busy debiting my account, I won't pay that money because I have also informed the bank not to authorize that it's *****. VODACOM YOU NEED TO STOP THIS I DON'T HAVE AN ACCOUNT WITH YOU AND NEVET WILL I.
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REOLEBOGILE P's update19 Jul 2024, 23:38
Reviewer Update
I have send a letter with my signature to inform you that I did not open an account and an ID also to the ***** department but the is no reply but instead they are busy debiting my account, I won't pay that money because I have also informed the bank not to authorize that it's *****. VODACOM YOU NEED TO STOP THIS I DON'T HAVE AN ACCOUNT WITH YOU AND NEVET WILL I.
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REOLEBOGILE P's updateReviewer Update
07 Sept 2024, 12:56This thing is messing up with my credit score I have done everything I can to report the ***** I have been sending Emails and no one is responding to any of my emails.
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REOLEBOGILE P's update07 Sept 2024, 12:56
Reviewer Update
This thing is messing up with my credit score I have done everything I can to report the ***** I have been sending Emails and no one is responding to any of my emails.
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REOLEBOGILE P's updateReviewer Update
08 Oct 2024, 22:34I HAVE SEND ALL THE REQUIRED INFORMATION AS REQUESTED BUT STILL THE SAME MY CREDIT SCORE IS GETTING WORSE VERY MONTH, CAN YOU PLEASE SEND A LETTER THAT WILL CLEAR MY NAME TO CLEARCORE, EXPERIAN AND TRANSUNION TO INFORM THEM THAT I AM NOT RESPONSIBLE FOR ALL THE *****ULANT ACTIVITIES, I DO NOT HAVE ANY SORT OF CONTRACT WITH VODACOM PLEASE THIS IS REALLY RUINING MY LIFE PLEASE I AM BEGGING YOU PLEASE!!!!
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REOLEBOGILE P's update08 Oct 2024, 22:34
Reviewer Update
I HAVE SEND ALL THE REQUIRED INFORMATION AS REQUESTED BUT STILL THE SAME MY CREDIT SCORE IS GETTING WORSE VERY MONTH, CAN YOU PLEASE SEND A LETTER THAT WILL CLEAR MY NAME TO CLEARCORE, EXPERIAN AND TRANSUNION TO INFORM THEM THAT I AM NOT RESPONSIBLE FOR ALL THE *****ULANT ACTIVITIES, I DO NOT HAVE ANY SORT OF CONTRACT WITH VODACOM PLEASE THIS IS REALLY RUINING MY LIFE PLEASE I AM BEGGING YOU PLEASE!!!!
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REOLEBOGILE P's updateReviewer Update
10 Oct 2024, 08:34THE ONLY THING THAT VODACOM WILL DO IS TO CALL YOU AND TELL YOU TO SEND THE SAME INFORMATION I HAVE SENT MORE THAN 10 TIMES. I HAVE BEEN SENDING EMAILS TO ******** AND THE OTHER ONE WHICH IS *** THE MOST PAINFUIL AND STRESSFUL THING IS THAT MY CREDIT SCORE ON THE OTHER HAND IT KEEPS ON GETTING WORSE VERY MONTH, CAN YOU PLEASE SEND A LETTER THAT WILL CLEAR MY NAME TO CLEARCORE, EXPERIAN AND TRANSUNION TO INFORM THEM THAT I AM NOT RESPONSIBLE FOR ALL THE *****ULANT ACTIVITIES, I DO NOT HAVE ANY SORT OF CONTRACT WITH VODACOM PLEASE THIS IS REALLY RUINING MY LIFE PLEASE I AM BEGGING YOU PLEASE!!!!
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REOLEBOGILE P's update10 Oct 2024, 08:34
Reviewer Update
THE ONLY THING THAT VODACOM WILL DO IS TO CALL YOU AND TELL YOU TO SEND THE SAME INFORMATION I HAVE SENT MORE THAN 10 TIMES. I HAVE BEEN SENDING EMAILS TO ******** AND THE OTHER ONE WHICH IS *** THE MOST PAINFUIL AND STRESSFUL THING IS THAT MY CREDIT SCORE ON THE OTHER HAND IT KEEPS ON GETTING WORSE VERY MONTH, CAN YOU PLEASE SEND A LETTER THAT WILL CLEAR MY NAME TO CLEARCORE, EXPERIAN AND TRANSUNION TO INFORM THEM THAT I AM NOT RESPONSIBLE FOR ALL THE *****ULANT ACTIVITIES, I DO NOT HAVE ANY SORT OF CONTRACT WITH VODACOM PLEASE THIS IS REALLY RUINING MY LIFE PLEASE I AM BEGGING YOU PLEASE!!!!
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REOLEBOGILE P's updateReviewer Update
10 Oct 2024, 09:40Vodacom is busy ruining my name I keep on receiving this messages I don’t know they are for what, no one is assisting me with this matter instead they keep on calling me and ask me to send the same information they have requested“Dear Vodacom Customer. Your service ticket with reference number EC-1TZF-22SO6K has been closed. Thank you Vodacom”. I WON’T REST UNTIL VODACOM CLEARS MY NAME AND MAKE SURE THAT THEY REMOVE THAT ACCOUNT ON MY CLEAR SCORE REPORT, WHAT I WANT TO KNOW IS WHERE WAS THIS ACCOUNT OPEN AND WHO APPROVED IT, IF IT WAS ONLINE WHY ARE THEY STILL OPENING ACCOUNTS TELEPHONICALLY OR ONLINE WITH THE HIGH RATE OF CRIME IN SA. THE MOST FRUSTRATING PART IS THAT BEFORE THIS WHOLE MESS AN EMPLOYEE OF VODACOM CALLED ME AROUND FEBRUARY REGARDING DELIVERY OF MY PHONE AND I TOLD HER THAT I DID NOT APPLY FOR A CELLPHONE CONTRACT AND SHE SAID I MUST SEND AN EMAIL TO ***** DEPARTMENT WHICH I DID MORE THAN 10 TIMES, BUT SHE CONTINUED PROCESSING THE ACCOUNT EVEN THOUGH I TOLD HER THAT IT IS NOT ME, THE STAFF MUST ALSO BE INVESTIGATED!!!!
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REOLEBOGILE P's update10 Oct 2024, 09:40
Reviewer Update
Vodacom is busy ruining my name I keep on receiving this messages I don’t know they are for what, no one is assisting me with this matter instead they keep on calling me and ask me to send the same information they have requested“Dear Vodacom Customer. Your service ticket with reference number EC-1TZF-22SO6K has been closed. Thank you Vodacom”. I WON’T REST UNTIL VODACOM CLEARS MY NAME AND MAKE SURE THAT THEY REMOVE THAT ACCOUNT ON MY CLEAR SCORE REPORT, WHAT I WANT TO KNOW IS WHERE WAS THIS ACCOUNT OPEN AND WHO APPROVED IT, IF IT WAS ONLINE WHY ARE THEY STILL OPENING ACCOUNTS TELEPHONICALLY OR ONLINE WITH THE HIGH RATE OF CRIME IN SA. THE MOST FRUSTRATING PART IS THAT BEFORE THIS WHOLE MESS AN EMPLOYEE OF VODACOM CALLED ME AROUND FEBRUARY REGARDING DELIVERY OF MY PHONE AND I TOLD HER THAT I DID NOT APPLY FOR A CELLPHONE CONTRACT AND SHE SAID I MUST SEND AN EMAIL TO ***** DEPARTMENT WHICH I DID MORE THAN 10 TIMES, BUT SHE CONTINUED PROCESSING THE ACCOUNT EVEN THOUGH I TOLD HER THAT IT IS NOT ME, THE STAFF MUST ALSO BE INVESTIGATED!!!!
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REOLEBOGILE P's updateReviewer Update
23 Oct 2024, 11:14Good day
Thank you very much for keep communicating with me through the investigation, I would really appreciate if that account can be removed on my profile because it has affected me so bad my credit score is very bad because of that. I would also appreciate if someone from the ***** department can call me I want to know how did a consultant I spoke with on that day still processed the phone contract even though I told her that it’s not me I have never app**** for a cellphone contract, the very same consultant told me to report it via ***** department by sending an email, but to my surprise I saw transactions on my bank account and inquiry on my clear score profile, she must explain how that happened. Again Vodacom must stop with online or telephonic application to avoid *****ulent activities.
Thank you very much for keep communicating with me through the investigation, I would really appreciate if that account can be removed on my profile because it has affected me so bad my credit score is very bad because of that. I would also appreciate if someone from the ***** department can call me I want to know how did a consultant I spoke with on that day still processed the phone contract even though I told her that it’s not me I have never app**** for a cellphone contract, the very same consultant told me to report it via ***** department by sending an email, but to my surprise I saw transactions on my bank account and inquiry on my clear score profile, she must explain how that happened. Again Vodacom must stop with online or telephonic application to avoid *****ulent activities.
RP
REOLEBOGILE P's update23 Oct 2024, 11:14
Reviewer Update
Good day
Thank you very much for keep communicating with me through the investigation, I would really appreciate if that account can be removed on my profile because it has affected me so bad my credit score is very bad because of that. I would also appreciate if someone from the ***** department can call me I want to know how did a consultant I spoke with on that day still processed the phone contract even though I told her that it’s not me I have never app**** for a cellphone contract, the very same consultant told me to report it via ***** department by sending an email, but to my surprise I saw transactions on my bank account and inquiry on my clear score profile, she must explain how that happened. Again Vodacom must stop with online or telephonic application to avoid *****ulent activities.
Thank you very much for keep communicating with me through the investigation, I would really appreciate if that account can be removed on my profile because it has affected me so bad my credit score is very bad because of that. I would also appreciate if someone from the ***** department can call me I want to know how did a consultant I spoke with on that day still processed the phone contract even though I told her that it’s not me I have never app**** for a cellphone contract, the very same consultant told me to report it via ***** department by sending an email, but to my surprise I saw transactions on my bank account and inquiry on my clear score profile, she must explain how that happened. Again Vodacom must stop with online or telephonic application to avoid *****ulent activities.