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sesethu M
1 reviews | Active since May 2014
18 Nov 2023, 12:55
Vodacom *****ulent Account under my name
I have been a loyal customer for more than a decade but now that there is a *****ulent Account opened under my ID no,they are not willing to assist to remove this. I am disappointed with them as this is affecting my credit rating as this has been handed to their Legal dept already.
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Vodacom's replyOfficial
20 Nov 2023, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team