NM
Ntanganedzeni M

1 reviews | Active since Jan 2024

12 Aug 2024, 10:07

Vodacom *****ulent account debiting my accohnt

Vodacom seem to be working with ****mers, they are opening contracts without the ID entity's owner concent, yiu will only realize when you are debited a large amount of money from yiur account. When you inquire about it you will open a case that never going to be resolved and the account will still be open even when you have made them aware that this is afraid case, the case will drag with no communication. This is impacting my credit score and it is frustrating. Vodacom please do better and protect our personal information or else I will be open for suing you.!!

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2024, 12:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team