DR
Delia R
1 reviews | Active since Jun 2018
09 Jun 2025, 21:39
Vodacom *****ulent
was contacted by one of your call centers and was offered a better deal on 2 of my contracts. He said I will receive an email confirming the change and I need to confirm it then. I never received an email but did receive sms saying a vetting has been approved which i never approved anything!! Now my contracts have been changed and are more expensive!!! ***
Vodacom is committing ***** as they cannot handle their own staff as this is now my problem to sort! Im going to cancell all my contracts with you.
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Replies (1)Vodacom's replyOfficial
10 Jun 2025, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2025, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
