WL
Werner L

1 reviews | Active since Aug 2009

08 Jun 2015, 12:15

Vodacom uChoose Flexi 350 plan is a rip-off!

Today I discovered that I am on a plan that, when I buy data bundles via *111#, I sacrifice almost all my allocated air-time. Also, it turns out that Vodacom makes a fine distinction between \Airtime"and \""Minutes\"". Just because I have airtime doesn't mean I have voice minutes. ***! How many overpaid attorneys did Vodacom consult to come up with that lame-ass distinction?!<br> <br> No-one explained any of this to me when I switched to this plan. I expressly did so in an effort to contain my spending and now it turns out I can't. With Vodacom I have to choose: I can either communicate via data or I can make calls"

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Replies (1)
Vodacom
Vodacom's reply09 Jun 2015, 11:14
Official
Hello wernerl,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team