1 reviews | Active since Mar 2017
VODACOM U MUST BE JOKING!
<p>I cancelled my Vodacom contract in September 2016 by going into the KeyWest branch. They sent e-mail to Vodacom. Since then I have been back to KeyWest Vodacom, phoned, written to Vodacom, even got the Ref INC ********** 49886 and have received no other response. All that happened was my debit order amount changed and every month they keep taking money for a service that does not exist anymore. February 2017 debit order just went off again despite my attempts to cancel this contract. Any one out there with a magic number and name that can help? I'm so frustrated and desperate. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you VODACOM - We have had numerous contracts with yourselves and never a problem so am sorry we had to resort to this to get your attention - hate complaining but am desperate now. Look forward to hearing from you and resolving this matter.
Thank you VODACOM - We have had numerous contracts with yourselves and never a problem so am sorry we had to resort to this to get your attention - hate complaining but am desperate now. Look forward to hearing from you and resolving this matter.