AM
Andrew M

1 reviews | Active since Mar 2014

08 Apr 2021, 07:55

Vodacom. Typically POOR SERVICE.

Vodacom give me their standard, patronizing response to a complaint about poor network coverage in my area (Buccleuch Sandton). This poor network coverage has been going on for years and years....and I can be given NO indication as to when it will be rectified....I just keep receiving a standard patronizing response. Vodacom....trust me I WILL KEEP COMPLAINING ABOUT THIS ISSUE UNTIL IT IS SORTED OUT. I HAVE TO KEEP PAYING FOR A SERVICE THAT IS INTERMITTENT AND UNRELIABLE.

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2021, 09:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team