Vodacom Tygervalley charging for service not rendered

Pathetic ******* at Tygervalley mall. In November I upgraded, the consultant convinced me to buy the new Matt type screen protector and goes to the back to put it on.

6 months later my phone falls, I go back and ask them to remove the cracked protector and put a new one on because the vissuals was so good, sorry sir you don't have a screen protector on. Well I paid for one? Sir, a consultant won't charge you for fitting a protector and not put it on, you must have remove it? What the f......

So you take your customers money and then blame them for your mistake???

Watch out people, don't get caught like me