Vodacom (Tygervalley) Cellucity - Wesley

Went to Vodashop cellucity in tygervally on 28/03/17 and app**** for a Vodacom data contract which includes a router , However when i got home and tried to use device it did not connect . I then returned tothe store and complained but was told device is working fine, so i returned back home for the 2ND time and device was still not working. So i called the store from the Monday to the Thursday and was told the consultant who assisted me was not in and he would return the call when he was back, and nobody ever called. So i went back the Friday and i asked them what is happening as i need to have device working and cannot continue like this and rather cancell this whole deal. So the manager (Wesley) told me i have i have a lame excuss because it works by them and not by me so i then told them i will leave everything behind and want all this to be cancelled. Went to a Vodashop and was told i am still active and i am in arears . This is highly unacceptable especially From a company like Vodacom