VB
Vernon B
1 reviews | Active since Sept 2009
03 Dec 2019, 08:50
Vodacom twin call deactivation
I have been trying to get my twincall service de-activated for how long now, as it is prohibiting my VOLte from working, to no avail. They send me from Customer Care to Cancellations and back again, and nothing gets done.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
03 Dec 2019, 09:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VB
Vernon B's updateReviewer Update
04 Dec 2019, 13:34I just got a sms now stating that the query has been resolved, but my Twin call is still active?
VB
Vernon B's update04 Dec 2019, 13:34
Reviewer Update
I just got a sms now stating that the query has been resolved, but my Twin call is still active?
VB
Vernon B's updateReviewer Update
09 Dec 2019, 14:30Twin call now cancelled, but VOLte still not active.
VB
Vernon B's update09 Dec 2019, 14:30
Reviewer Update
Twin call now cancelled, but VOLte still not active.
VB
Vernon B's updateReviewer Update
24 Dec 2019, 13:27I AM STILL WAITING FOR VODACOM SO RESOLVE MY VOLTE ISSUE.......
VB
Vernon B's update24 Dec 2019, 13:27
Reviewer Update
I AM STILL WAITING FOR VODACOM SO RESOLVE MY VOLTE ISSUE.......