JV
Jean V

1 reviews | Active since Jun 2011

04 Dec 2025, 11:19

Vodacom TV voucher not valid

I purchased a TV on Black Friday on the Vodaypay app. RAM delivered the voucher this morning to me and when I tried to activate the voucher so that I can receive my 55 inch tv, I get an error saying that the voucher has already been used. I paid for this and I want my TV. It seems that someone at Vodacom used my voucher code before delivering it to me

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2025, 12:32
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team