JV
Jean V
1 reviews | Active since Jun 2011
04 Dec 2025, 11:19
Vodacom TV voucher not valid
I purchased a TV on Black Friday on the Vodaypay app. RAM delivered the voucher this morning to me and when I tried to activate the voucher so that I can receive my 55 inch tv, I get an error saying that the voucher has already been used. I paid for this and I want my TV. It seems that someone at Vodacom used my voucher code before delivering it to me
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Dec 2025, 12:32 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2025, 12:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
