HW
Henco W

1 reviews | Active since May 2018

27 Jun 2018, 08:45

Vodacom turns away customers, rather go elsewhere

My business already has 3 Vodacom contracts. I app**** for another one, Vodacom asked for my.m bank statements AGAIN - why? - and with 10 times the balance in the account than I had before, for some unexplainable reason they have declined the application, but even worse, I now need to wait 90 days before I can apply again. Vodacom saying no to new business???? Not helping the economy at all??? Anyone reading this, rather apply to rain or MTN the actual best network, you will waste your precious time with an idiotic Vodacom

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Replies (1)
Vodacom
Vodacom's reply27 Jun 2018, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team