WS
William S

1 reviews | Active since Feb 2025

13 Mar 2025, 11:23

VODACOM TURNS 30 TEARS OF ****MERS

Good day

Mr @Yanga Madikazi, Vodacom kindly advise on 3rd party time frame issue (to erect new tower at mentioned reference numbers area) . Vodacom paid for services to 3rd party and 3rd party can't disclose when to deliver services paid by Vodacom?

VODACOM IS EXPERIENCING NATIONWIDE NETWORK COVERAGE TOWER TECHNICAL GLITCH.

When are you going to practice this culture of checking clients' locations if it is 5G compatible before sales?

Samsung Electronics feedback @Africa_generalsupport_webform 5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you VODACOM at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.

We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.

DUE TO SUCH INFORMATION VODACOM STORES SHOULD STOP SELLING 5G DEVICES IN AREAS WHICH THY FAIL TO DELIVER EVEN 3G CONNECTIVITY. VODACOM STILL SERVES EDGE CONNECTIVITY IN MOST AREAS..BASICALLY IT'S A ****.

I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM

CAS-235541-K5H5Q2 CAS-234387-S8P7V6 CAS-233476-M3M7V0 CAS-232619-P5Q5R9 [GAU012680/24]

Here's to the next 30 years of network buffering #vodacomturns30

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2025, 11:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WS
William S's update13 Mar 2025, 16:01
Reviewer Update
on record VODACOM SOCIAL MEDIA TEAM 🚫 BLOCKED MY ACCOUNT via FACEBOOK no access to follow my reference numbers.

New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.

The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.

A3-2RUN-4TYSM

CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]

DISAPPOINTED
WT SITHOLE
***