Vodacom... Tsotsi!

I purchased 1 GB of data for 14 days for ZAR 100 yesterday (22/05/2019) at around 1745 hrs which didn't reflect on my balance, so I called the Customer Care & was told I should wait about an hour, I did and nothing came of it, they called me back to advise that had a technical issue and my issue should be resolved in due course. However, by 2030 hrs I still had not received the data although an SMS was sent advising I had purchased the 1 GB, the gentleman advised that the technical issue would be resolved within 2 to 24 hours. Thereafter the female I dealt with earlier in the evening called me to advise she escalated my issue and I would receive and SMS advising on my technical support reference number. By 1300 hrs today (23/05/2019) I still have not received my data. When calling I was advised they would escalate again and they'll contact be back. Only to receive an SMS stating that no data bundle was purchased but the ZAR 100 was deducted? I am now told the issue will take up to 24hours to resolve - PLEASE NOTE THIS IS AN ADDITIONAL 24 HOURS ON TOP OF THE GOING INTO 24 HOURS I HAVE ALREADY WAITED!

Such a pleasant time with you Vodacom!

From high data rates, to a lack of customer support, to the inability to do basic accounts....

My list of issues with yourselves is endless and some how it keeps growing!

Appalled at your service... can we say Tsotsi!