DV
David V

1 reviews | Active since Nov 2021

25 Nov 2021, 20:45

Vodacom trying to ***** money

Vodacom keep harassing me over an amount i supposedly owe BECAUSE THEY DID NOT CANCEL A MODEM AND ****LE WHEN I INSTRUCTED THEM TO DO SO. To be clear, both were past the 24 month "locked in" time so just required 30 day cancelation period. Be very weary when cancelling anything with Vodacom, they dont want to let you go and DO NOT enter into a debit order agreement, pay by manual eft, it gives you the upper hand.

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2021, 21:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team