1 reviews | Active since Apr 2013
Vodacom trying to ***** from me.
I just called customer service and spoke to a lady that does not feel like being at work today. She did not help resolve my query and transferred me to another dept(accounts) that could not help. I spoke to friendly Trevino and he advised the first customer service consultant should have assisted me. I am being over billed for my 10gig package at 437 something when if you check my records I pay 299 every month. Why is Vodacom trying to ***** from me? And why do you have employees sounding lethargic and not wanting to help people with their queries?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS