VODACOM TRYING TO ROB US

Item: Vodacom
Rating: 1
Author: Sindiswa N

Hellopeter I HAVE A PROBLEM WITH VODACOM, a letter arrived from them saying that my husband owes them R1600 for some contract we took. Husband knows nothing about this contract & number that they say is his contract number. We went to VODACOM SHOP to find out about this, they told us we have to call the VODACOM call center for help, we did & they told my husband that he opened a contract in VODACOM TYGERVALLEY SHOP & he knows nothing about that. The contract that they say my husband has doesn't even deduct in his account. VODACOM said they will investigate the matter. My only problem is that this thing we know nothing about is blocking us from getting a home bond #I'm so ****ed & so angry

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Replies (2)

Vodacom's replyOfficial

18 Jul 2019, 11:58

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply18 Jul 2019, 11:58

Official

Sindiswa N's updateReviewer Update

19 Jul 2019, 13:30

They are ******...
#I really didn't expect this from ds from them
#They really need to sort out their mess
#Still waiting for their call which I have not received

Sindiswa N's update19 Jul 2019, 13:30

Reviewer Update

They are ******...
#I really didn't expect this from ds from them
#They really need to sort out their mess
#Still waiting for their call which I have not received