1 reviews | Active since Apr 2013
Vodacom trying to rip me off AGAIN!!!!
I have been fighting with Vodacom for 3 months now and they never get my invoice right. Each time I call they say they ran the correction into following months but is never done. I am sick of having call each month and having to explain my situation then the correction never gets carried over. The account in question is my 10gig data package. I am supposed t pay 299 not 499. Go check my records for last 2years damit.
For the record I was going to keep this contract but to put up with this nonsense every month is absurd. Please cancel this contract in April!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS