SW
Stuart W

1 reviews | Active since May 2017

07 Jun 2022, 22:54

Vodacom trying to **********ly make me pay for what?

Vodacom is trying to ***** ~R5500 from me by using a “Draft Summons” to solicit money from me for account that was paid up and contract expired and cancelled and moved to pay as you go, and then ported to another network.

I suggest everyone watch there backs with Vodacom.

This is after I confirmed at the end of the contract that everything was clear, nothing due, and contract was terminated. Disgusting!!

No one has made contact with me at all sin ce 3 February 2022, when the line and contract was terminated. They stopped taking payments from my account. My details have never changed! No communication etc has been made since termination and now this! ***!!

Do I need to open a ***** case to get this addressed and for Vodacom to correct their … mistake?

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2022, 08:14
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team