1 reviews | Active since Nov 2014
Vodacom trying to force a 24 Month contract Renewal
I would like to report Simone Pillay vodacom she called me and gave me false information. She said I have to change my contract because of the 175 contract being discontinued. I said that I don't want to upgrade as I have not made a decision yet. Then the manager then came on the line to verify and verified that it is a 24 month contract that I did not agree to. I have been with vodacom for years now and thinking of leaving because of this experience. Please listen to the recording and you will understand this is not acceptable to try con people into a 24 Month contract when I have not made a decision yet. I think the managers name was Ashleigh Govender she was very helpful and said that they will not change anything on my contract. This was a horrible experience and I kept telling Simone that I still want to upgrade but havnt made a decision and she kept insuring me I would still be able to. I should not be locked into a 24 Month contract until I decide what I want to do or choose to stay with vodacom.
