1 reviews | Active since Feb 2017

06 Sept 2025, 16:32

Vodacom trying to exploit me!!!

My bill is overcharged, I’m expected to pay for a device that was paid for in full. I’m so sick of this. It’s been 3 months of being inconvenienced by Vodacom. This can’t be legal!

0
Replies (2)
Vodacom
Vodacom's reply07 Sept 2025, 09:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 Sept 2025, 12:31
Official
Dear Customer,
 
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention. 

Please note that while we were unable to reach you directly, we have responded to your query via email.

Kind regards, 
Vodacom Consumer Website Team

Best regards,