WB
Warren B
1 reviews | Active since Jun 2017
23 Oct 2018, 16:24
Vodacom Trying to deceive us again!
So, Vodacom advertised a contact in their book found at their shops for a Samsung Galaxy Tab 4 for R449 per month, when I tried to sign up for it they said there was a problem on their system and the contract was actually R499 per month, now they won't give me the contract at the advertised price, they want me to pay R499, this is BS!!! I don't care if you advertised it at R199! You guys *****ed up with your "mistake in the printing" so you will offer clients that contract at the advertised price!
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Replies (2)
Vodacom's replyOfficial
23 Oct 2018, 17:46Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2018, 17:46
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WB
Warren B's updateReviewer Update
30 Oct 2018, 08:37I was phone by an agent about an hour I posted this, she said that she would get another agent to call me to sort out a deal "similar" to this deal because that deal wasn't available even though it was advertised, what a load of crok! NO ONE HAS PHONED ME AGAIN! Why do we as South Africans put up with this sort of disgusting service?!?!
WB
Warren B's update30 Oct 2018, 08:37
Reviewer Update
I was phone by an agent about an hour I posted this, she said that she would get another agent to call me to sort out a deal "similar" to this deal because that deal wasn't available even though it was advertised, what a load of crok! NO ONE HAS PHONED ME AGAIN! Why do we as South Africans put up with this sort of disgusting service?!?!