Vodacom. Try to cancel your account and see what happens. Nothing

I have tried to cancel my vodacom fibre contract since July. The first time I tried to cancel vodacom cancelled the cancellation. The second time I cancelled on 13 August the status is pending. I have requested an update and it is still pending. If you sign a new contract it takes 5 minutes with vodacom. If you try to cancel they are not intersted. I cant moan about their service. There isnt any service. Useless. Just because of the size of their business they can treat their customers like dirt.