HM
Henry M
1 reviews | Active since Jul 2020
23 Jul 2020, 12:43
Vodacom truth
dear vodacom
i have over the last 15 years spent lots and lots of money with your company. i lost my job and could not pay my account. I then got a job in the lockdown and went to pay my full balance plus the next 2 months in cash. i called your legal department to reactivate my no , just to be told that my no has been deleted and that there is nothing i can do about it. if this is how you treat a customer of 15 plus years and this is how you treat people in this terable time we in i pitty your organization. i hope i reach as much people as possible to expose you for what you are.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
23 Jul 2020, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jul 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Jul 2020, 14:50 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is in hand with our legal team. Kindly contact our legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or alternatively email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is in hand with our legal team. Kindly contact our legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or alternatively email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jul 2020, 14:50
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is in hand with our legal team. Kindly contact our legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or alternatively email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your account is in hand with our legal team. Kindly contact our legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or alternatively email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Best regards,
