Vodacom truly don't give a **** !

I phoned in and complained about my high data usage , I was advised to migrate to a 500's .1 May I wake up and I am unable to use my phone , I call vodacom three times that day , these were my responses 1 . Your 500 is reflecting on our side , reboot your phone .2.You used the entire 500 minutes must be Internet usage ( R500 In 1 day without my knowledge ) 3. You were migrated to the wrong package ,500's doesn't exist anymore , you should be on the 500 flexi save .The matter has been escalated and you will have someone to contact you ...*happy dance* . I am still waiting for that call .I make a few more calls to vodacom , realise that it will not be resolved telephonically , so I email<br> Dear Theresa<br> With reference to below we confirm the following:<br> The contract was migrated on the 30 April 2015 and 500 rand airtime was loaded.The bulk of the airtime was used by internet connection and out of bundle rates app**** because there was no data bundle activePlease logon to [URL Removed] and select proposed invoice to view itemised billing.<br> As a once off gesture of goodwill we will load R110 airtime to your number.<br> I went into your branch and now I'm migrated again .no phn still .