1 reviews | Active since Jan 2011
Vodacom tricks customers into buying what they do not need
<p>I was ******* into buying to additiona contracts to save money. I can clearly prove that I didnt understand the conditions. I received two portable wifi modem WHICH I DID NOT NEED and now my bill is 3k higher than usual!! And I must pay 2k to cancel something I never used. Its all sales and commission. I am very very upset with a Rene Polly for fooling me into two contract. There has to be some form of recourse. I have zero use for these devices and fact that I have not used them proves I was falsley informed</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
