LT
Lerato T

1 reviews | Active since Dec 2019

11 Dec 2019, 13:04

Vodacom tricks

Vodacom contracts are *******, one of the call center agents ******* me in to thinking they are offering me a better and more affordable package only to find out I’ll be paying way more than what was explained because my contract hasn’t reached 22 months and that wasn’t even mentioned in the previous call when they changed my package. I’m really sick of Vodacom taking my money and now they’ll change my package back to what is was but I still need to pay the outstanding amount I’m annoyed I can’t wait to leave this network

0
Replies (1)
Vodacom
Vodacom's reply11 Dec 2019, 14:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team