tT
terrym T

1 reviews | Active since Jan 2017

16 Jun 2020, 11:22

Vodacom treats its customers as badly as its employees its cheats-PLEASE CALL ME

After I wrote Hellopeter about an unresolved charge from Vodacom, there was an undertaking by Vodacom to respond. To date nobody has responded, everyday I get haunted by calls to pay an outstanding bill. VODACOM owes me money for contract *** that Vodacom has still NOT cancelled inspire of repeated calls from last year to do so. They charge R1389 a month, charges beyond the time when contract expired in Feb 2020.

Vodacom service is pathetic. Am calling supervisor Tholofello at Midrand Vodacom again today to try to stop this harassment.

0
Replies (1)
Vodacom
Vodacom's reply16 Jun 2020, 14:45
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team