tT
terrym T
1 reviews | Active since Jan 2017
16 Jun 2020, 11:22
Vodacom treats its customers as badly as its employees its cheats-PLEASE CALL ME
After I wrote Hellopeter about an unresolved charge from Vodacom, there was an undertaking by Vodacom to respond. To date nobody has responded, everyday I get haunted by calls to pay an outstanding bill. VODACOM owes me money for contract *** that Vodacom has still NOT cancelled inspire of repeated calls from last year to do so. They charge R1389 a month, charges beyond the time when contract expired in Feb 2020.
Vodacom service is pathetic. Am calling supervisor Tholofello at Midrand Vodacom again today to try to stop this harassment.
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Replies (1)Vodacom's replyOfficial
16 Jun 2020, 14:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jun 2020, 14:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
