Vodacom Treatment

Hello, let me first say that I have been a customer of Vodacom for 15 years and I have never been so disappointed by the service I have received. My call to them was regarding my internet service not working as it should. I called Customer Service however I was not able to get through to speak to an agent. I then decided to contact the next best department who should deal with them daily. I called the sales department and I apologized and explained that I actually wanted to speak to customer service. The line was dropped on me. I then called again and I spoke to someone who gave me the worst kind of attitdue and spoke down at me. After trying to conact Customer Service another 7 times I finally got someone to help me. This is insane because I speak so much money with this company and they treat their customers like dirt. I feel like moving to another network.