1 reviews | Active since Oct 2011
Vodacom Treating customers like cattle year 2
The bane of my existence- have to deal with profile centric corporates like vodacom. Long story short: i am a contract customer, have sigh up for the price as Advertised, for X amount for 2 years. I will not pay you greedy asshole a cent more than what you are due. Your "normal" rate increases are not my concern AND ive had the exact same conversation last year MULTIPLE TIMES WITH MULTIPLE PEOPLE who do not understand the fundamentals of treating customers fairly.
Now the outcome of last year's fught was that you eventually caved and allocated a rebate to my montly bill to negate your ************ business practices.
So without this taking another 3 farking months to resolve, please follow the precedent you have already set and apply a further rebate to my monthly bill.
Here is my latest support ticket number: ***.
I do not want to deal with some pleb who is just going to resite the t&c to me!
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, I have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
