DN
Danie N
1 reviews | Active since Apr 2020
27 Jan 2025, 17:59
Vodacom : Treating Customers Fairly?
END OF THE SEASON, END OF VODACOM. For years now Vodacom brings in a tower for Brilliant reception where I live, and work from home. BUT, this is ONLY from mid December to end of January. Reason, I live in a holiday resort between the mountains between Franschhoek and Paarl. Endless complaints to Vodacom, reference numbers as well as a visit from Vodacom, NO RESOLVE. Since yesterday the struggle continues. And i cannot help to wonder for how many years to come. Do i pay less because I have poor reputation? No. Do I skip payments because I have poor reception? No. Is there perhaps a Service provider who treats his customers fairly because this is NOT FAIR
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Replies (2)0
Replies (2)Vodacom's replyOfficial
28 Jan 2025, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2025, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DN
Danie N's updateReviewer Update
28 Jan 2025, 11:21Hello Vodacom, I will reply on my review again, ONCE my issue has been resolved
DN
Danie N's update28 Jan 2025, 11:21
Reviewer Update
Hello Vodacom, I will reply on my review again, ONCE my issue has been resolved
