Vodacom treat their customers like dirt.

Despite being a customer since 1997 the service we received has been disgusting. My parents have a smart line rental for their wifi on my contract. We advised Vodacom of their move 56 days ago and asked if they would please relocate the service. We completed all necessary forms and have been e-mailing and phoning on a daily basis but to no avail. We are not getting assisted. We have to therefor pay for a service which is obviously not being delivered to their new home ( 2km from the pervious home ) and spend money on mobile data. We all know Vodacom take advantage of their customers, but it really annoys me when they take advantage of people in their 80's!!!!!