RC
Rago C

1 reviews | Active since Oct 2016

14 Oct 2016, 11:59

Vodacom Trade Route Mall , Pathethic, Incompetant, Unreliadble

<p>I went into vodacom on Tuesday to apply for a Iphone 7 which i know will be coming out on Friday.</p> <p>the application was only put through on Wednesday when i called shaheed (the Store Owner). Called later that day and they advised that the application was declined with no reason. i told him to submit it for a manual assesment and up until now i still dont have feedback. spoke to zaakirah today (Friday)and she advised that the applicaion is still pending for docs, i advised her that the doc is there,</p> <p> </p> <p>this app if for a business, i can take out alot of of credit but vodacom dont want to give me a cellphone for R2000 a month</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply14 Oct 2016, 12:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team