KN
Kubeshni N

1 reviews | Active since Jul 2010

22 Oct 2015, 18:10

Vodacom Trade Partner Mondo

I queried a new contract which was opened by Mondo. I requested to speak to a manager and was transferred to Tebogo in the new contracts division who never returned my call. The matter was dealt with by a customer care consultant who contacted Mondo. I am still unsure of the status of my account with the new contract. Can I please get feedback on the cancellation.Thanks

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Replies (1)
Vodacom
Vodacom's reply22 Oct 2015, 19:54
Official
Hello Kubesh,

Thank you for voicing your concern to our office.

It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.

Regards
MK