GR
George R

1 reviews | Active since Jan 2023

09 Jan 2023, 11:43

Vodacom Tower is not working since 25 Dec 2022

Second Beach Port s***** Johns. Xmas there was a lightning storm and Vodacom towers whent down . Since then we struggle to call out or recieve calls, no Data lines availeble and towers always off during loadshedding . 2 km towards Port st johns town and in town no problems with the towers . I have call customer care so many times that vodacom has block my number from speaking with a consaltant . We are all chaning to mtn wich also has problems but, we are able to call . we also have to change to more click satelite so that we can run our booking and credit card systems . We have pleaded with the vodacom shop in town but, with no luck . The problem is the tower based in Sencond beach Port saint Johns Eastern cape . Please can someboy get back to us with answers

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2023, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team