Vodacom Tower in Waterval Onder down again -takes weeks to repair/fix problem

Again, the Vodacom Tower at Waterval Boven and/or Onder is out/not working. Last year it took Vodacom over 4 weeks to fix this error on their tower in Waterval Onder and now the same problem AGAIN. It is really frustrating when you pay for data and airtime or have a contract and cannot access the internet(data) or call(airtime), never mind in an emergency. There is no Telkom service available, otherwise most users in that area would probably use Telkom rather, so we rely on Vodacom and MTN being up and running and having the service available that their customers pay for, yet Vodacom are full of excuses and it takes Vodacom weeks to repair/fix/sort out the tower that is down/not working. If there is an emergency, no phone calls can be made and life may be in danger or emergency medical assistance cannot be contacted because Vodacom do not repair their towers immediately.