IK
Irene K

1 reviews | Active since Apr 2011

30 Jan 2024, 16:14

Vodacom Tower - EOH Office Block / Osborne Road, Bedfordview.

Vodacom Tower at Gillooly's interchange - Boeing Road West - EOH Office Block / Osborne Road, Bedfordview. This tower is UNSIGHTLY - the palm "leaves/fronds" are tattered and frayed/ragged and this tower needs urgent attention please. I have tried phoning every Vodacom helpdesk number without success. This is the only platform I feel that may be able to assist and prompt a response from Vodacom

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2024, 07:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
IK
Irene K's update01 Feb 2024, 09:36
Reviewer Update
Thank you, Vodacom, for contacting me - very prompt telephone reply (from a rather amused staff member) - that in itself deserves 5 stars!
I realise that this a 'complaint' about "appearance" and not service so perhaps the 1-star rating was not justified.