AM
Ameel M
1 reviews | Active since Nov 2014
29 Dec 2018, 09:40
Vodacom Tower down for over a month
Vodacom tower in the Esenembe region upper Tongaat has been down for over a month now. Multiple calls has been made o vodacom custoner care however was unable to reach a consultant. Please assist as majority of the population in this region uses vodacom. Call me on ********** 046 for more information regarding this fault . Thank you
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Dec 2018, 10:47 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2018, 10:47
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
AM
Ameel M's updateReviewer Update
02 Jan 2019, 10:23Hello I'm still waiting for your watsapp message. I am tired of automated replies every time I try to call Vodacom. It's really frustrating now. I need to speak to a consultant ASAP
AM
Ameel M's update02 Jan 2019, 10:23
Reviewer Update
Hello I'm still waiting for your watsapp message. I am tired of automated replies every time I try to call Vodacom. It's really frustrating now. I need to speak to a consultant ASAP
Vodacom's replyOfficial
21 Jan 2019, 09:59Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply21 Jan 2019, 09:59
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team