MRA
Mr. R A.
1 reviews | Active since Mar 2009
24 Nov 2025, 10:16
vodacom tower down during exams
My Vodacom LTE link has been down since yesterday at about 12:00. I am located at Bomboesspruit, near Ottosdal in North West. Rebooting the router doesn't help. My daughter has to write exams and now she can't. This needs to be resolved ASAP.
I cannot call the call center, since there's not signal. I also cannot find an email address on your website, to send through a report, especially with my coordinates so someone can look into the problem.
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Replies (2)
Vodacom's replyOfficial
24 Nov 2025, 10:57 Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Nov 2025, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Nov 2025, 16:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you and have rep**** to you via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2025, 16:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you and have rep**** to you via email. Regards, Consumer Website Team
Best regards,