Vodacom totally Useless

Item: Vodacom
Rating: 1
Author: Joseph M

I app**** for a Vodacom device as I have a contract number with them. After 4 days of been sent from pillar to post I’m told I don’t qualify for a device.I app**** at MTN and got an approval in 2 hours for a device.I will port my contract number with Vodacom over to MTN. Vodacom wake up you are loosing customers and business.Pathetic service.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Sept 2023, 08:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Sept 2023, 08:07

Official

Joseph M's updateReviewer Update

19 Sept 2023, 07:18

As expected Vodacom rep**** that some one will contact me.
Well done again Vodacom for not disappointing.
NO ONE HAS CALLED!

Joseph M's update19 Sept 2023, 07:18

Reviewer Update

As expected Vodacom rep**** that some one will contact me.
Well done again Vodacom for not disappointing.
NO ONE HAS CALLED!