DS
Deon S
1 reviews | Active since Jul 2013
12 Jun 2018, 09:59
Vodacom - totally useless
Useless incompetant staff transferring your call to pass the buck. Trying to sort out changes to my account since April and then gets an update on my contract which I did not request. Their ********** number and the response from the staff there is disgusting to say the least.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Jun 2018, 10:12Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2018, 10:12
Official
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Jun 2018, 07:58Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply20 Jun 2018, 07:58
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,