1 reviews | Active since Mar 2009

30 Jan 2017, 09:21

Vodacom totally inept!!

<p>I've been trying, since the beginning of January, to manage my account bundles via Vodacom's online interface. It simply doesn't work. I've reported the issue to Vodacom multiple times via social media, but to date it remains broken!! </p> <p> </p> <p>Please advise.</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2017, 09:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team