PT
Paul T
1 reviews | Active since Jun 2020
15 Nov 2022, 11:26
VODACOM TOTAL ******* FOR PAY AS YOU GO CUSTOMERS
Once again no free minutes from Vodacom despite receiving an sms stating that you have received free minutes . I use only pay as you go airtime, no contract. Despite complaining previously about no free minutes not even one minute . Vodacom still haven't rectified this problem. In addition the data I am buying is definitely a lot less than the 3 or 5 GB I purchase, I would say I only receive maybe half of what I purchase and when I do not have data Vodacom deduct airtime to pay for data I haven't requested. VODACOM IS A TOTAL *******.
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Replies (1)Vodacom's replyOfficial
15 Nov 2022, 17:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2022, 17:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
