Vodacom tortured me!!!!!

Vodacom decided to make my contract an open line without my concern and now they have blocked my number because apparently I’m owing R5000. They are demanding this amount but I never agreed on the open line and I wasn’t aware it’s an open line.

They are not assisting me and not willing to. I was allocated 200minutes of which I’m aware of this open line I have no idea.

I want to know when did I accept all of this

Vodacom is the worst!!!