1 reviews | Active since Jul 2018
Vodacom top up bills increase
I have a Vodacom contract for many years now and currently are on a top up option. This means that you pay the same fixed amount every month. All of a sudden, the amount is different every month with more or less R50! When I called and talked to a consultant, she said if the company dont have enough income, they may increase the amount??? I hear a lot of customers complaining about this and we did not even got a notification about the "increase"!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
