MC
M. Ce

1 reviews | Active since Apr 2017

22 Aug 2017, 12:12

Vodacom took my data

Hello Peter, last night Vodacom decided to strip a lot of their customers off of their hard earned (and I say this because data is ridiculously expensive!) data and airtime... I still haven't received mine back, they have promised to refund since last night. Vodacom, the least you can do for your customers is treat them with respect and loyalty. Please deliver. And keep in mind that you are not the only cellular network. You are but an option. Thank you.

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Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 12:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 13:55
Official

Dear Mbhoni

Kindly be advised that feedback has been sent to you via SMS.

Regards,

RJ